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Helpdesk

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Activity overview

Latest activity by Helpdesk
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    Helpdesk commented,

    Happy to announce that the color-coding of custom fields has been released.   

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    Helpdesk commented,

    We are thrilled to announce that Yearly View has been successfully released! 

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    Helpdesk created an article,

    Feature Labs

    Overview If you'd like to have an early preview and even first-hand testing experience of a Birdview PSA feature that is under development, we are offering you access to the Feature Labs screen. T...

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    Helpdesk created an article,

    Message Board: AI Assistant

    Overview Project and activity message boards come with a utility that can help you create texts in chosen tone, e.g. casual, formal, professional, etc.  The utility is called AI Assistant. The tool...

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    Helpdesk created an article,

    JIRA Integration App

      This article covers an upcoming feature in Birdview PSA.Please wait for an official announcement about its release.         Overview The Jira-Birdview integration app is designed to help Birdvi...

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    Helpdesk created an article,

    Resource Planning: Auto-Generated Allocations

    Overview There are cases when allocations can be auto-generated by Birdview PSA. The main condition for it is the availability of scheduled hours.  The Generate allocation action is only available ...

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    Helpdesk created an article,

    Resource Planning: Managing Allocations

    When doing resource planning, named or unnamed resources are given allocations either manually or automatically. For the automatic way of adding allocations, see Resource Planning: Auto-Generated A...

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    Helpdesk created an article,

    Resource Planning Screen

    Overview Resource Planning is a tab of the Resource Management module that allows project managers and resource managers to allocate resources across multiple projects (ongoing and planned ones). B...

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    Helpdesk commented,

    Thank you, Nathan, for your feedback! It totally makes sense, this year we plan to update the app header, this is something we can change!

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    Helpdesk created an article,

    Administrator Access Level

    The Administrator access comes with a Birdview PSA and is designed to give unrestricted access to all system features and areas, as well as allow you to add users and set up access levels for them....