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Helpdesk

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Latest activity by Helpdesk
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    Helpdesk created an article,

    Easy Projects AI Forecast

    The true power of machine learning algorithms is in their ability to find patterns and relationships between events and actions by processing enormous amounts of data. The Easy Projects Machine Lea...

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    Helpdesk created an article,

    Easy Projects and LDAP integration

    Q. Does Easy Projects integrate with LDAP? A. Easy Projects currently integrates with your active directory if running Easy Projects locally and active directory federation services and Azure AD Co...

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    Helpdesk created an article,

    My Options : Settings

    The Settings tab includes the setting of which page in Easy Projects should open when you log in to it (startup page), the language in which you want to communicate with Easy Projects (Easy Project...

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    Helpdesk created an article,

    My Options : Notifications

    On the Notifications tab, you can adjust your notification preferences. The settings are combined under three sections: Push notifications, Email notifications and Follower notifications. See Activ...

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    Helpdesk created an article,

    My Options : Profile

    The Profile tab contains the currently logged-in user's profile details, such as the avatar (user picture), login name, etc. The profile details are as follows: Field/Control Description Comment...

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    Helpdesk created an article,

    How to change default currency unit?

    The default currency unit is set in Administration settings, Advanced settings tab. To change the default currency unit: Go to User Menu > Settings > General. Click Advanced settings tab. Un...

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    Helpdesk created a post,

    Make BOT and INTERCOM buttons smaller & re-format for more compact view.

    Just wondering if you can talk to the Easy Projects people about changing some formatting.  This new BOT is usually in my way when I want to post, could it be moved above the chat or maybe make bot...

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    Helpdesk created a post,

    Allow users to search for projects and activities by BILLING TYPE

    Use case: Currently flat fee tasks with no start date are not included in the billing report. This creates a risk of tasks going unnoticed and thus not billed. As of now, Easy Projects does not all...

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    Helpdesk created an article,

    How to Convert User from Regular (licensed) to Guest

    Q. How can I change one of my regular users to a guest?   A. There is no automated way to do this since a regular user is a licensed user and a guest is a free user, but there are steps you can do ...

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    Helpdesk created an article,

    Is it possible to use multiple resource rates for a project?

    This can be done through user custom fields, which are easily created/modified. The reporting on these rates can be done through Easy Projects' Business Intelligence (our analytics platform).   For...