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Helpdesk

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Activity overview

Latest activity by Helpdesk
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    Helpdesk commented,

    Official comment

    Thanks for your feedback. We are very sorry for this mistake and will fix it as soon as possible.

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    Helpdesk created an article,

    Project Financials: Targets

    The Targets tab of the Financials screen is used to view and modify your target financial metrics.   To access the financial module, you must have 'Manage billing information' global permission. ...

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    Helpdesk created an article,

    Expense custom fields

    You can create any number of custom fields for expenses. To create an expense  custom field: Log in as Administrator (or a user who has the ‘Manage Customers’ permission). If you are already logge...

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    Helpdesk created an article,

    Project Financials: Expenses Tab

    The Expenses tab serves to view, log and edit planned and actual expenses.   To access the financial module, you must have 'Manage billing information' global permission.   To add and/or edit ...

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    Helpdesk created an article,

    Project Financials: Overview Tab

    The Overview tab gives you a general picture of the project's financial performance. It includes such metrics as:   Field Description/Definition Comments Profit Actual Billing - Actual Cost   ...

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    Helpdesk created an article,

    Project Financials

    Project Financials is a module in the project details that aggregates project financial metrics, including planned and actual expenses, target financial parameters such as target revenue, budget, p...

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    Helpdesk created an article,

    What events are included in the notification digest?

    Q: I have chosen to receive a summary email/digest as a notification option. I would like to know which events the digest includes and which it doesn't. A: Please see the table below presents a com...

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    Helpdesk commented,

    Official comment

    Hello, Thank you for your feedback! We will develop a better solution for project health. This is planned for the long term.

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    Helpdesk created an article,

    How do I choose to show or hide completed projects and tasks?

    The hide/show completed things is in the my settings area.  And it's important to know that the my settings show/hide is a global setting  - so you want to predominantly show Or hide completed t...

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    Helpdesk created an article,

    @Mentions

    To learn about @mentions, see Mentioning users on project messageboards.   All incoming @mentions are aggregated on the Mentions page for ease of reference. You can archive incoming @mentions an...