Q. I receive the following error after logging into Birdview, and a long wait for the screen to change:

System.Data.SqlClient.SqlException: Timeout expired. 
The timeout period elapsed prior to completion of the operation or the server is not responding.

A:
Please try to make the following modifications in your Web.Config file (it's in the Birdview root folder), using Notepad, only.


----before the modification----

<sessionPageState historySize="99" />
    <sessionState mode="SQLServer" sqlConnectionString="server=yourserver;Trusted_Connection=false;uid=youruser;pwd=yourpass;enlist=false;" />

----after the modification----

<sessionPageState historySize="20" />
    <sessionState mode="SQLServer" sqlConnectionString="server=yourserver;Trusted_Connection=false;uid=youruser;pwd=yourpass;enlist=false;" timeout="600" />

where yourserver - SQL server name, youruser - SQL server user name, yourpass - SQL server user password.