Main article: Workflows.
To access Workflow and manage default statuses, you must have the Manage workflows permission enabled in your role. How to enable permissions, see Roles and Permissions.
Editing statuses is part of workflow.
To edit a status:
- Go to User Menu | Company Settings | Workflows.
- Select the workflow to edit.
- Click the name of the status you want to edit.
- Make changes as required.
- Press 'Enter' to save the changes.