There may be reasons for you to inactivate some users of the system without actually deleting them, i.e. removing from the system irrevocably.

Inactive users: By inactivating EP users, who you do not want to be active any more for some reason, you are able to make one or more user licenses available for adding new users, thus saving money.
IMPORTANT: Inactive users cannot be recipients of EP email notifications, or have time entries added for them by someone else.

As soon as user is rendered inactive it will be marked on the lists of users with the symbol  (a circle with a bar through it)  and their ‘Status’ will read Inactive.

To inactivate a user, please follow these steps:

1. Log in as Administrator (or a user who has the ‘Manage System Settings ’ permission). If you are already logged in, skip this step.
2. From User Menu | Company Settings, select Users. This will open the Users screen.
3. From the list of available users in the bottom pane, select the user you wish to inactivate. This will open the User Details section on the right side of the screen.
4. Change status to Inactive at the top of the section.
5. Changes are saved automatically.

If there is a single Administrator-role user in the system, it cannot be inactivated.

The user under whose credentials you are logged in cannot be inactivated, i.e. you cannot inactivate yourself.

If a user is the only project manager of a project it cannot be inactivated until another project manager is added to the project.

Inactive users are shown in the user list and reports by a sign being a circle with a bar through it ().