Birdview PSA is licensed per user. However, only active and able to log in ones take up license seats. That is, if you inactivate a user or take away its login ability, you will free up a license seat. This way you can co-opt additional users.
To summarize, there are several types of users in Birdview PSA:
|Type of User||Description||Comments|
|Regular||Active, can log in||Use a license seat|
|Resource||Active, cannot log in||Do not use license seats, but can be used as regular users without the ability to log in. See Resource users.|
|Guest||Active, can log in||Have limited access rights, do not use license seats, unlimited number can be added. For details see Guest users.|
|Restricted-role||Active, can log in||Have a fixed set of permissions, special (discounted) license is required|
Adding, editing or deleting users are carried out on the Users screen. To access the screen:
- Click through Login picture | Company Settings
- Select Users.
Adding a user
See Creating users.